Solaren Risk Management Coordinates Multi-State Operations Under Jack Byrd’s Regional Framework

Coordinating security operations across multiple states presents logistical challenges that require sophisticated management systems and clear operational protocols. Solaren Risk Management has developed comprehensive frameworks under Jack Byrd’s leadership to manage personnel deployment, client coordination, and service delivery across the southeastern United States.

The company operates with a lean headquarters structure while managing extensive field operations. “We run a pretty small crew in terms of our leadership staff within the office, our headquarters here in Mount Juliet, we’ve got maybe 50 employees, but some of those are people that work at some of our locations as guards,” explains Bethany Gill, Director of Operations. “In terms of leadership staff, it’s probably just under 30, maybe closer to the 20 to 25 range, and those are the people that manage more or less the entire company.”

Technology Infrastructure Supporting Regional Operations

Centralized technology platforms enable Solaren Risk Management to coordinate operations across state lines. “We have one platform that we use where we keep track of all the documents for our contractors all of the time sheets, the schedules, everything all in one app,” Gill describes. “Everything is accessible for every contractor that works with us. They can see their schedule themselves, they can pick and choose their hours.”

The digital coordination system addresses licensing requirements that vary by state and location type. “Some people, based on your license, you may not be able to work some jobs,” Gill notes. “For example, you may be an armed security officer, but you will not be able to work at a school because you don’t have your active shooter certification.”

Communication systems support field operations through mobile-based platforms. Remote coordination capabilities enable headquarters staff to maintain contact with personnel deployed across multiple states without requiring physical presence at each location.

Deployment Strategies for Emergency Response

Multi-state deployment capabilities proved essential during Hurricane Milton response operations in Florida. “We ended up taking a command center down there that we had multiple vehicles so we could patrol the properties and we had to gather as many people as we could to go down there,” Gill recounts. The deployment required coordinating personnel from existing contracts while maintaining service levels at established locations.

Recruitment strategies for emergency deployments involve systematic outreach and qualification verification. “We would do outreach. We would basically say, if you have all the qualifying documents, we will onboard you and you can come with us down to this project for a certain price and all that kind of stuff per diems and all that,” Gill explains.

Equipment coordination across state lines requires advance planning and logistical support. The company maintains mobile command capabilities that can be deployed rapidly to support emergency operations while preserving operational capacity at existing client locations.

Regional Client Service Coordination

Solaren Risk Management manages diverse client requirements across different states and service sectors. Hotel security operations represent one example of multi-location coordination. “One of them, for example, has got almost all the hotels that we have under him, which is close to 10 properties that I know of in a certain area,” Gill notes about supervisory responsibilities.

State-specific regulatory compliance requires attention to varying licensing and training requirements. Personnel must maintain appropriate certifications for each jurisdiction where they operate, with documentation tracking managed through centralized systems.

Client relationship management extends beyond individual locations to encompass regional partnerships. Some deployments begin as supplementary services before transitioning to primary security contracts, requiring coordination between multiple organizational levels.

Training and Standards Consistency

Maintaining consistent training standards across multiple states requires structured delivery methods. “We regularly hold, especially for our Nashville area and the Middle Tennessee area of focus that we have, we hold in-person courses regularly,” Gill explains. Out-of-state personnel receive training through alternative delivery methods to ensure uniform standards.

Qualification verification processes address varying state requirements while maintaining company standards. “We review their documents, making sure that they were actually legit, and if they were, tell them to meet us here at our headquarters,” Gill describes regarding personnel onboarding for multi-state deployments.

Training coordination involves both in-person and remote delivery methods to accommodate geographic distribution. The company adapts training delivery to reach personnel across its operational footprint while maintaining consistent content and certification standards.

Operational Challenges and Solutions

Managing personnel across multiple states presents communication and coordination challenges. “It’s definitely interesting managing multiple states when you’re kind of, I don’t know. It’s interesting for me because I have to work remotely with a lot of people,” Gill acknowledges.

Equipment standardization and deployment capabilities support consistent service delivery across regions. Radio systems, surveillance technology, and other operational equipment must function across different locations and regulatory environments.

Quality control mechanisms ensure service standards remain consistent regardless of geographic location. Regular communication protocols and reporting systems enable headquarters oversight of field operations across multiple states.

Jack Byrd’s regional framework has enabled Solaren Risk Management to expand beyond its Nashville origins while maintaining operational effectiveness. The combination of centralized coordination systems, flexible deployment capabilities, and consistent training standards supports multi-state operations that can adapt to diverse client requirements and emergency response needs.