Sakera Begum: An IT Consultant with Expertise in Data Analysis and Software Quality Assurance

ByBNW TEAM

Professional Summary

Sakera Begum is an IT Consultant based in Alexandria, Virginia, whose professional journey reflects dedication to technology, data, and organizational growth. She has developed expertise in software quality assurance, data analysis, and IT support, while also holding experience in human resources management. Known for her attention to detail, analytical skills, and adaptability, she has successfully worked in both academic and corporate settings. Her career is defined by a balance of technical proficiency and collaborative teamwork, with contributions that demonstrate her ability to deliver results in complex environments.

Role as IT Consultant at Upskill Consultancy

In her current role with Upskill Consultancy, Sakera performs a range of responsibilities that ensure the effectiveness of software systems. She conducts both manual and automated testing of applications, focusing on identifying bugs and verifying compliance with specifications. Her work involves the creation and maintenance of test cases and documentation that form a structured quality assurance process.

She plays a key role in Agile teams, working with developers and product managers to improve processes and ensure that software releases meet required standards. By reporting defects and suggesting process improvements, she supports the delivery of reliable products that enhance user experience. This role highlights her technical expertise in testing while also showing her ability to collaborate within fast-paced development environments.

Experience as Data Analyst at Task Impetus Inc.

Prior to her consultancy work, Sakera was employed as a Data Analyst at Task Impetus Inc. She was responsible for cleaning and validating large datasets, ensuring that errors were identified and corrected before the information was used for decision-making. Her role required the transformation of data into formats suitable for analysis and reporting, as well as the management of databases to support smooth operations.

She analyzed trends to guide decision-making at local, national, and global levels. Through detailed reports and predictions, she provided insights that helped organizations plan strategies effectively. By applying tools such as SQL, Python, and Tableau, she delivered meaningful outcomes from complex datasets, demonstrating her ability to connect technical data work with business needs.

IT Support at Washington University of Science and Technology

Sakera also gained valuable technical experience as an IT Assistant at Washington University of Science and Technology. In this position, she provided direct support to students and staff, ensuring that software installations and technical systems were managed efficiently. She assisted with enrollment processes, which required accuracy and careful documentation.

Her responsibilities extended to digital security and the management of IT assets including computers and storage devices. This experience gave her practical skills in problem-solving and technical maintenance, strengthening her foundation in IT support while also exposing her to the operational demands of academic institutions.

Early Career in Human Resources Management

Before focusing entirely on information technology, Sakera served as a Human Resources Manager at the British IELTS Mock Test Center. She was responsible for recruitment, interviews, and onboarding of new staff, ensuring that hiring processes were efficient and compliant with organizational policies. She also addressed HR compliance issues, handled conflict resolution, and took part in disciplinary actions when required.

Her role further included consulting with leadership on employee benefits and contributing to organizational development strategies. This experience provided her with a strong understanding of workplace dynamics, leadership consultation, and people management, skills that complement her later work in IT by enhancing her communication and teamwork abilities.

Educational Background

Sakera holds a Master of Science in Information Technology with a concentration in Data Management and Analytics, which she completed at Washington University of Science and Technology in 2023. This program helped her build advanced knowledge of databases, analytics, and IT systems.

She also earned a Bachelor of Business Administration in Finance and Accounting from Sylhet International University in Bangladesh in 2020. Her educational path demonstrates a strong combination of business and technology, providing her with insight into both financial structures and technical problem-solving.

Core Skills and Certifications

Throughout her career, Sakera has developed a wide range of professional skills. She is experienced in manual and automated testing, bug tracking, and test case development, with additional expertise in Selenium and API testing. Her background in data analysis includes data cleaning, transformation, SQL, Python, Tableau, and reporting. She also works with the Microsoft Office Suite, including Word, Excel, Access, PowerPoint, and Outlook, and has been active in Agile and Scrum environments.

To support her expertise, Sakera holds industry-recognized certifications. These include the ISTQB Certified Tester Foundation Level, the Certified Selenium Tester credential, and a Data Analyst Certificate. These achievements demonstrate her commitment to continuous learning and her ability to apply recognized methodologies in professional practice.

Professional Presence and Networking

Sakera also maintains a professional presence on platforms that highlight her academic and professional interests. She can be found on LinkedIn, ORCID, Google Scholar, and ResearchGate, where her profiles connect her with a wider professional and academic network. Her online presence reflects her interest in both practical technology work and ongoing professional development.

Digital Profiles

Career Outlook

The career of Sakera Begum shows a clear progression from business studies and human resources management into data analysis, IT support, and consulting. Her ability to adapt and excel across multiple roles demonstrates versatility and resilience. With her strong educational background, industry certifications, and practical experience, she continues to build a career that combines quality assurance, analytics, and consulting.

Her professional journey illustrates how a blend of business knowledge, technical expertise, and interpersonal skills can create a well-rounded IT professional prepared to meet the challenges of today’s digital economy.

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