BestPrice Travel Received 97% Excellent Reviews on Tripadvisor and Trustpilot
BestPrice Travel Vietnam, founded in 2010, is one of Indochina’s leading travel companies, offering tours, hotel bookings, airline tickets, and other travel services. Since 2015, the company has received the Tripadvisor Certificate of Excellence five times, demonstrating its commitment to providing reliable services. BestPrice is proud to have gotten up to 97% positive reviews on TripAdvisor and Trustpilot, showing the trust of our customers.
- TripAdvisor and Trustpilot Reviews
At the moment of checking, BestPrice Travel Tripadvisor reviews show that the company has constantly received highly positive feedback from many customers around the world with:
- Excellent: 3,434/ 3,613 reviews
- Very good: 166/ 3,613 reviews
- Star rating: 5/5
Moreover, the great satisfaction levels from customers are also proved by the reviews and recommendations from BestPrice Travel’s Trustpilot.
- 5-star: 470/ 497 reviews
- Star rating: 4.9/5
Overall, BestPrice Travel Vietnam consistently earns good ratings and favorable feedback from travelers, with 97% positive feedback on the world’s two most trustworthy travel review websites. This indicates that this company is reputable and trustworthy for many travelers, they meet their expectations while booking tourism services.
- Highlights in customer feedback
Take a look at the most popular and frequently mentioned topics on BestPrice Travel’s TripAdvisor website, and you can have an insight into the high-quality service the company can offer:
- Amazing employee quality: Enthusiastic consultants, quick support, available 24/7.
- Diverse & flexible tours: Many options (small group, Cambodia, Northern Vietnam, foodie, cruise tours,..), can be tailor-made according to needs and budget.
- Memorable & pleasant experiences: Professional tour guides, always on time, went smoothly, everything was arranged.
- Reasonable prices: Competitive, transparent, no hidden fees.
This travel agency is well-rounded in the quality of services it provides, from the staff, tours, guides, and activities, to prices. They offer a wide range of products such as tours, cruises, hotel booking, flight booking, and other travel services in Vietnam, Laos, Cambodia, Thailand & Myanmar with the Best Price Guarantee.
Many customers have reviews that they have pleasant and memorable journeys through bestpricetravel.com. This company is committed to offering its clients reliable services and true value at the best price. That resulted in great satisfaction for the customer throughout and after their journey.
- Negative feedback (if any) and how the company handles it
If there is any unsatisfied feedback, BestPrice Travel Vietnam always responds and assists consumers right away. To resolve any issues, the company employs a swift and open support policy, as well as a reactive complaint resolution process. All in all, BestPrice appreciates any comments that will help it improve its services.
Some people may be confused between BestPrice Travel Vietnam and BestPrice Travel Australia, which are completely different.
To differentiate the two of them, let’s compare customer care and consulting services between the two websites and evaluate the experiences of customers using services.
- Service quality & customer support
- bestpricetravel.com: High-quality service from tours, tickets, transfers, etc. Fast support, 24/7 assistance, a professional consulting team, and positive feedback.
- bestpricetravel.com.au: Mixed reviews, complaints about scams, no confirmations of booking, and feedback about delays in customer support.
- Tour quality & tour guide
- bestpricetravel.com: Well-organized tour, the schedule is easy to follow, and everything is taken good care of. Highly rated for enthusiastic, professional tour guides with extensive knowledge.
- bestpricetravel.com.au: The reviews mostly talk about travel tickets. The feedback about package tours and tour guides is lacking and pretty diverse. There are satisfied customers but there are also inconsistent reviews of tour quality.
- Price & Payment, cancellation & refund policy
- bestpricetravel.com: Competitive, transparent prices, with no hidden fees. Clear cancellation process. Flexible policy, quick refund if customers have a valid reason.
- bestpricetravel.com.au: Some feedback about the price being higher than the service quality. Some reviews about the delay in processing refunds. Half of the reviews warn about scams.
Based on reviews on Tripadvisor and Trustpilot of 2 businesses, it clearly show that BestPrice Travel Vietnam is more reputable than BestPrice Travel Australia. 97% of consumers are happy with BestPrice Vietnam’s service, whereas almost half of BestPrice Australia’s ratings are concerned about fraud. Below is a brief comparison table about the reviews of customers between them:
| bestpricetravel.com | bestpricetravel.com.au |
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All in all, despite similar domain names, these two companies are unrelated businesses. BestPriceTravel.com is a well-known tour operator in Indochina, while BestPriceTravel.com.au is an Australian flight booking service. Travelers should be aware of these differences to avoid confusion when planning their trips. Based on the reviews, travelers may choose BestPrice Travel Vietnam for the best travel experience. Hoping you have a pleasant and stress-free experience during your tour.
| BestPrice Travel
Email: [email protected] Hotline/Whatsapp: +84 904 699 428 Head Office: 57 Tran Quoc Toan St., Hoan Kiem Dist., Hanoi, Vietnam Ho Chi Minh City Branch: 21 Bui Thi Xuan St., Dist. 1, HCMC, Vietnam Australia Branch: Suite 20.01 68 Bit Street, Sydney, Australia |