eSIM Not Activating on Your Phone? 9 Fixes That Work

ByBNW TEAM

Introduction

Switching to an eSIM makes managing your mobile network easier and eliminates the need for physical SIM cards. But what happens if your eSIM won’t activate? Without a working eSIM, you lose access to calls, texts, and mobile data.

At We Fix Wireless, our experts handle smartphone setup and network troubleshooting daily. In this guide, you’ll learn why eSIM activation might fail and how to fix it with 9 practical solutions for both iPhone and Android users.

Why eSIM May Not Activate

Common reasons include:

  • Incorrect QR code or carrier profile
  • Poor internet connection during activation
  • Outdated software
  • Device compatibility issues
  • Carrier restrictions or account errors

9 Fixes for eSIM Not Activating

1. Check Device Compatibility

Not all phones support eSIM. Verify your iPhone or Android model supports it. For example, iPhone XR and newer models include eSIM support.

2. Verify Carrier Support

Not every carrier provides eSIM services. Confirm your carrier offers eSIM activation for your plan.

3. Restart Your Phone

Restarting clears system glitches that can block activation. Power off, wait 30 seconds, and restart.

4. Ensure Internet Connection is Stable

Activation requires Wi-Fi or cellular data. Switch to a reliable network before scanning your eSIM QR code.

5. Update Software

Install the latest iOS or Android update, as outdated versions may cause activation errors.

6. Rescan the QR Code or Re-enter Details

Sometimes the QR code isn’t read properly. Re-scan the code or enter the activation details manually.

7. Remove Old Profiles

Delete inactive or expired eSIM profiles. Too many stored profiles can cause conflicts.

8. Reset Network Settings

  • iPhone: Settings > General > Reset > Reset Network Settings
  • Android: Settings > System > Reset > Reset Network Settings

This clears faulty settings blocking eSIM setup.

9. Get Professional Help

If nothing works, the issue may lie in your carrier’s system or your phone’s hardware. A repair professional at We Fix Wireless can help diagnose and fix it quickly.

Practical Advice

  • Always activate your eSIM with strong internet.
  • Save your QR code in case you need to re-add it later.
  • For frequent travelers, keep one physical SIM and one eSIM active for flexibility.
  • If you need help, explore our Services page for expert support.

Conclusion

eSIM technology is convenient but can sometimes run into setup issues. By following these 9 fixes, you can usually get your eSIM working in minutes. If activation continues to fail, visit our Contact page or explore our Device Sales section for device upgrades that fully support eSIM.

FAQs

Q1: Can I use both physical SIM and eSIM at the same time?
A: Yes, many devices support dual SIM, allowing one physical SIM and one eSIM simultaneously.

Q2: Why does my eSIM show “Activation Failed”?
A: This often happens due to poor internet or carrier server errors. Restart your phone and retry with a stable connection

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