Home Care Advisory Group Fills in the Service Gap When New York Medicaid Patients Are Denied Home Care Hours

According to one report from 2022, 74% of seniors and people with disabilities in New York were unable to retain home care staff. While referencing a specific population, it actually illuminated an even larger problem: individuals who face a disruption in home care services because they are denied hours provided by long-term managed care plans. Below, Home Care Advisory Group talks more about the difficulties faced by New York Medicaid patients and their loved ones, including the solutions it provides that can get home care assistance up and running once again.

1.  Finding qualified and reliable caregivers

When hours are denied, families are suddenly faced with the challenge of finding home care aides who are not only qualified and experienced but also reliable and trustworthy. Home Care Advisory Group, which works closely with the agency Home Care for Adults to provide comprehensive services, can connect patients with skilled caregivers who are punctual and professional. They have extensive experience with patients who are elderly, have Alzheimer’s or dementia, are recovering from health issues, have TBIs, and other issues and can quickly blend into the daily routines of their patients.

2.  Cost and affordability

In the best scenarios, loved ones will have ample time to find help that is reasonably priced, but this is often not the case when home care services are disrupted. Under the stress of making a decision as quickly as possible, they may struggle to “shop around” for budget-friendly options. Home Care Advisory Group already knows the alternatives available for patients, such as the CDPAP (Consumer Directed Personal Assistance Program), the TBI (Traumatic Brain Injury) Waiver, and the NHTD (Nursing Home Transition & Diversion Medicaid Waiver). Its team can explain pricing and caregiver services and assist with enrollment, saving family members crucial time.

3.  Matching personalities and preferences

Families want their loved ones to feel comfortable and supported by their caregivers, so finding someone who shares similar interests, communication styles, and cultural backgrounds is important. Through Home Care for Adults, Home Care Advisory Group can connect a patient with an aide who is compatible with their personality and preference. The CDPAP is also a good possibility, as it allows the individual to choose the paid caregiver of their choice, such as a friend or family member, who does not have to be specially trained or certified.

4.  Lack of continuity in care

When long-term care hours have been denied, the priorities are to restore the continuity in care and decrease the chances of this disruption reoccurring. While there will always be certain aspects of the home care process that are outside of anyone’s control, Home Care Advisory Group can help to stabilize home care services for a patient. By being up to date on enrollment procedures and regulations, its team can spot potential obstacles, mitigate risks, and smooth the road for their clients. This proactive approach enables home care assistance to be delivered effectively and with minimal interruptions.

5.  Language and cultural barriers

Under the best of circumstances, families with diverse cultural backgrounds or non-English speaking members may find it challenging to locate a home health aide who can effectively communicate and understand their cultural nuances. The stress from having managed long-term care hours denied makes this even more difficult. To overcome this obstacle, Home Care Advisory Group and Home Care for Adults have trained their staff members to respect language and cultural differences. This, in turn, reassures clients that services will be delivered effectively between the caregiver and the individual.

6.  Regulatory compliance and safety concerns

The home care industry is heavily regulated for the safety and well-being of patients, but it is not always simple to determine which agency or aide is, or is not, following those regulations. Home Care Advisory Group and Home Care for Adults verify all of the credentials of their team members, perform background checks, and adhere to safety protocols. As a result, individuals and their family members can feel confident about the quality of care that will be provided.

Home Care Advisory Group keeps long-term managed care services flowing

Home Care Advisory Group can minimize the risk of long-term managed care hours being denied and, if it does happen, connect the previous and new home care services more rapidly. In the end, that means more peace of mind for family members and more quality assistance for patients for years to come.

About Home Care Advisory Group

Home Care Advisory Group strives to make the journey of finding home care and navigating Medicaid services as smooth as possible. Its team assists with gathering the necessary documentation, completing applications, and troubleshooting any issues that may arise along the way. It aims to minimize delays and ensure a hassle-free experience for clients and their families.