Introducing Skara: Salesmate’s AI Agents Platform Built for Revenue, Not Just Replies
AI chatbots have been around for years. But most of them do one thing, and do it poorly: answer questions.
They don’t understand intent. They don’t take ownership. And they definitely don’t move conversations closer to revenue or resolution.
That’s exactly why Salesmate built Skara – an AI Agents Platform designed to act, not just respond.
Skara AI Agents don’t sit on the sidelines. They sell, qualify, resolve, recommend, and convert, autonomously.
What Is Skara?
Skara by Salesmate is an enterprise-grade AI Agents platform for ecommerce, sales, and customer support that understands user intent, takes real actions, and drives outcomes across every customer conversation.
Instead of handing off every interaction to a human, Skara:
- Understands what the customer wants
- Decides the next best action
- Executes it, instantly
All while staying on-brand, always available, and deeply contextual. You can go live in days, not months.
Skara is Omnichannel – you can manage web, email, SMS, WhatsApp, voice, and social messages from a single inbox. Skara keeps context across channels, so every conversation stays connected and human.
Why Traditional Bots Fall Short
Before Skara, most teams struggle with the same problems:
- Repeating the same product and policy answers across chat, WhatsApp, email, and social
- Losing high-intent conversations when replies are delayed
- Missing sales outside business hours
- Forcing customers through menus, filters, and forms
- Switching constantly between CRM, support tools, catalogs, and spreadsheets
Traditional bots reply. Skara moves conversations forward.
Ecommerce Autopilot: Conversations That Convert
Skara is built ecommerce-first. Your AI Agents become:
– Product experts
– Checkout assistants
– Post-purchase guides
All running on autopilot.
Guide shoppers to the right products
Skara answers real-time questions about size, fit, ingredients, availability, and compatibility, then recommends the right product or bundle instantly.
Build and recover carts automatically
Ecommerce AI Agents can add items to carts, remind shoppers what they left behind, and recover abandoned checkouts across chat, WhatsApp, SMS, and email.
Handle post-purchase without friction
From “Where is my order?” to “Can I exchange this?”, Skara tracks orders, starts return or exchange workflows, and escalates only when human help is truly needed.
The impact:
- Higher checkout conversion rates
- Lift in average order value (AOV)
- Lower first-line support ticket volume
Sales Autopilot: Always-On SDRs Without Hiring More
Inbound interest shouldn’t wait for a form fill or a callback. With Skara, your AI Agents act as always-on SDRs.
Qualify leads through real conversations
Instead of static forms, Skara asks intelligent follow-up questions, identifies buyer intent, and collects requirements naturally.
Book meetings on autopilot
Skara checks availability, handles time-zone logic, and schedules meetings directly on your team’s calendars, no back-and-forth required.
Keep your CRM perfectly updated
Every conversation is converted into structured CRM data. Skara automatically creates and updates contacts, deals, activities, timelines, and lead scores inside Salesmate or your connected CRM.
Route hot leads instantly
High-intent prospects are escalated to the right rep, SDR team, or regional owner, before competitors even get a chance.
No forms.
No delays.
No missed opportunities.
Support Autopilot: First-Line Support, Fully AI-Handled
Skara’s AI Agents take care of everyday support questions instantly and accurately, so your human agents can focus on complex cases and VIP customers.
Deflect high-volume FAQs
Order status, shipping timelines, returns, exchanges, warranties, and policies – handled without human intervention.
Smart authentication and context retrieval
Skara verifies customers, fetches order history, understands past conversations, and personalizes every response automatically.
Trigger workflows and take action
AI Agents don’t just inform, they act. They can update orders, start returns, generate labels, create tickets, or route conversations to the right team.
AI-assisted human handoff
When a human agent steps in, they receive conversation summaries, suggested replies, and full customer context, dramatically reducing resolution time.
Multi-language support at scale
Serve global customers in their preferred language across chat, WhatsApp, SMS, email, and social channels.
What Numbers are Saying!
Teams using Skara AI Agents consistently see:
- 23% more conversions without hiring a single additional agent
- 18% lift in AOV through smarter recommendations
- 70% of common queries resolved automatically
- 50% boost in team productivity
That’s growth without growing headcount.
The Shift from Replies to Revenue
This isn’t automation for answering questions. This is automation for selling, qualifying, and resolving at scale.
Skara represents a fundamental shift:
From reactive support → proactive growth
From static bots → intelligent agents
From manual effort → autonomous outcomes
If you’re ready to increase conversions, reduce operational load, and let AI handle the heavy lifting – Skara is ready.
