Top 7 ServiceNow Managed Service Providers (Updated 2025)

As businesses increasingly rely on digital solutions to simplify operations, selecting the right ServiceNow partner is essential for sustained success. With over 6,200 customers globally and trusted by 80% of Fortune 500 companies, ServiceNow has become a cornerstone in helping enterprises enhance their IT infrastructure. Many organisations still face challenges with manual processes, system inefficiencies, and the need for robust automation. ServiceNow managed service providers offer the expertise required to address these problems, effortlessly integrating and optimising workflows for maximum operational efficiency.

In this article, we spotlight the top ServiceNow managed service providers of 2025, recognized for their ability to drive transformation through tailored automation strategies, cost reduction, and process improvement.

7 Best ServiceNow Managed Service Providers

iTSM Group

iTSM Group, an Elite ServiceNow® Partner, delivers managed services specifically designed for small and medium-sized enterprises. Their “ServiceNow® as a Service” allows businesses to harness the platform’s functionalities without needing significant in-house technical resources or additional investments. iTSM Group provides flexibility in contract terms, scalability, and scope of service, enabling organizations to focus on core business operations while managing and optimizing their ServiceNow environment.

As one of the most distinguished ServiceNow service providers in Europe, iTSM Group offers their expertise in platform configuration, development, and long-term support. Their experience ensures that clients can rely on efficient and reliable management of their ServiceNow instances, helping them achieve operational success.

Services

ServiceNow® as a Service: Provides platform deployment, process configuration, and ongoing support within a single contract, offering businesses flexibility and scalable solutions customized to their needs.
IT Service Management (ITSM): Facilitates smooth operation of internal IT services by providing employees with reliable access to essential IT resources, supporting business processes efficiently.
IT Business Management (ITBM): Oversees and manages investments, projects, and resources across the organization, making sure they align with business goals and offer clear insights into performance.
Customer Service Management (CSM): Improves customer service operations by organizing communication channels and integrating them into the broader company structure, leading to better response times and customer engagement.
App Integration and Platform Development: Specializes in connecting ServiceNow with existing systems and refining workflows to improve operational efficiency within the ServiceNow environment.

Aspire Systems

Aspire Systems, a Premier ServiceNow® Partner, delivers a comprehensive range of managed services that allow businesses to fully utilize the ServiceNow® platform. Aspire focuses on helping clients achieve maximum performance, productivity, and ROI by providing support across various aspects of the ServiceNow environment. Aspire’s expertise keeps organizations ahead of trends while maintaining smooth operations and allowing businesses to focus on their goals.

Aspire’s global presence, with development centers in India, Poland, and the USA, offers flexibility in deployment models and access to a multi-skilled team. Their experienced resources and certified administrators provide measurable results and cost-conscious solutions for clients across various sectors.

Services

ServiceNow® Administration and Development: Expertise in managing, configuring, and improving the ServiceNow® platform to meet business-specific needs, keeping it current with the latest functionalities.
Automation: Identifying opportunities to reduce manual errors and increase productivity, with specialized capabilities in Automation Testing Framework and Active Directory automation.
Integration: Smooth integration of ServiceNow with external applications such as SAP, Workday, NetSuite, and others, ensuring operations continue without service interruptions.
License Optimization: Offering a license management dashboard that helps clients track and manage their licenses, reducing software licensing costs by up to 70%.
App Engine Competency: Recognized for building custom applications using ServiceNow’s App Engine, utilizing low-code/no-code solutions for faster and smarter app development.

Sage IT

Sage IT is a certified ServiceNow® Partner known for offering comprehensive managed services aimed at optimizing business processes and digital platform strategies. Their solutions are customized for enterprises seeking to improve operational efficiency while minimizing in-house technical resource demands. With a strong focus on reducing manual tasks and eliminating errors, Sage IT’s ServiceNow® offerings support more efficient operations and increased productivity across the board.

Sage IT specializes in providing flexible, scalable solutions that adapt to evolving business needs. Their expertise spans IT transformation, workforce management, and security operations, enabling businesses to confidently rely on their ServiceNow environment. By handling key aspects of platform deployment and support, Sage IT allows organizations to concentrate on core growth initiatives rather than technical management.

Services

ServiceNow® Consulting: Offers expert guidance to align ServiceNow strategies with business objectives, improving operational efficiency.
Workforce Management: Provides flexible models to modernize employee workflows and improve service delivery across departments.
IT Transformation: Updates IT systems to improve business services, allowing for better operational visibility and decision-making.
Platform-Based Application Development: Develops customized workflows and integrations within the ServiceNow platform to meet specific business needs.
Security Operation Transformations: Focuses on threat detection, incident response, and risk management, helping businesses protect their digital assets.

ADVANCE Solutions

ADVANCE, an Elite ServiceNow® Partner with over 15 years of experience, delivers comprehensive ServiceNow managed services to help businesses optimize their operations. ADVANCE focuses on managing the technical aspects of ServiceNow, allowing businesses to prioritize their core objectives without being burdened by platform management. With a wealth of experience across various industries, including financial services, healthcare, retail, and public sector, ADVANCE ensures organizations can fully capitalize on their ServiceNow investment.

By offering end-to-end solutions, ADVANCE covers everything from consulting and process improvements to upgrades and platform management. Their managed services offer flexibility in resource allocation, enabling businesses to scale their ServiceNow support as needed while benefiting from expert guidance.

Services

Staff Augmentation: Provides dedicated or combined resources for platform and project delivery, ensuring businesses have the right support at the right time.
ServiceNow Advance Platform Services (SNAPS): Offers a bucket of hours for platform operations, including backlog management, operational support, and upgrades.
Platform Management: Manages the complete ServiceNow platform, covering support, enhancements, patching, and upgrades to maintain optimal performance.
ServiceNow as a Service: Delivers full-service management without the need for businesses to own and manage their own ServiceNow instance, reducing overhead and complexity.
Resource Scaling: Provides on-demand scalability, allowing businesses to adjust resource allocation based on project needs and budget, with both on-shore and off-shore options available.

YASH Technologies

YASH Technologies offers a comprehensive managed service model for the ServiceNow platform, designed to offload day-to-day management tasks for enterprises. This service helps businesses avoid the need for costly in-house teams while maintaining the flexibility and scalability required to meet business goals. YASH allows enterprises to focus on core operations while managing platform maintenance, scaling, and development, providing reliable support for ServiceNow instances globally.

With over 10 years of experience as a ServiceNow Premier Partner, YASH brings a wealth of expertise through a dedicated team of 100+ certified professionals. They support businesses by improving platform performance, strengthening security compliance, and facilitating digital transformation. YASH’s SLA-driven approach guarantees efficient response times and dependable support through global Centers of Excellence (CoEs).

Services

ServiceNow® Managed Service: Manages platform performance, application enhancements, and scalability support, allowing businesses to operate without disruptions or heavy in-house technical investments.
Platform Scaling and Flexibility: Provides businesses the ability to adjust ServiceNow licenses as needed, reducing upfront costs and maintenance fees while adapting to changing demands.
Process Review and Optimization: Assesses business processes, identifies bottlenecks, and implements automation to improve efficiency, helping businesses focus on strategic objectives.
Service Portals and Catalogs: Offers advanced self-service portals and catalogs, improving user experience and reducing manual intervention through automation.
Security and Compliance: Strengthens security posture and ensures adherence to industry standards to protect business data and operations properly.

Radixweb

Radixweb is a renowned provider of ServiceNow® Managed Services, helping businesses overcome bottlenecks in service management to drive operational efficiency. As an experienced partner in ServiceNow ITSM, ITOM, SecOps, and GRC, Radixweb delivers expert-managed services designed to meet the unique needs of enterprises. With a strong focus on automating business processes, Radixweb aids organizations in improving productivity and reducing the errors associated with manual tasks, thus supporting better outcomes.

Radixweb’s support covers a wide range of IT service management solutions, backed by their extensive knowledge of ServiceNow®. Their experts offer end-to-end assistance, from integration with other systems to ongoing system administration and support. Businesses benefit from Radixweb’s ability to handle complex ServiceNow environments, allowing internal teams to focus on growth and innovation without being burdened by day-to-day service management tasks.

Services

ServiceNow® ITSM: Facilitates advanced IT service management, supporting collaboration between internal and external stakeholders for improved IT operations.
Automation: Identifies areas within business processes that can be automated to increase productivity and reduce errors related to manual operations.
System Administration: Provides support for data quality management, workflow adjustments, and rapid implementation of changes in the ServiceNow environment.
App Integration: Connects ServiceNow with major platforms like SAP, Workday, and Active Directory, ensuring smooth data exchange and process alignment across systems.
System Performance Monitoring: Monitors and addresses performance issues proactively to maintain the ideal functioning of ServiceNow platforms.

Suma Soft

Suma Soft is an official ServiceNow Partner, delivering managed services designed to optimize business functions across various departments such as IT, customer service, and human resources. Their ServiceNow Managed Services provide businesses with an enterprise-level platform that improves operational efficiency by automating, organizing, and simplifying processes. Suma Soft’s approach eliminates human errors and reduces the time spent on repetitive tasks, allowing businesses to focus on core activities while benefiting from organized workflows.

With a team of experienced ServiceNow developers, Suma Soft manages every technical aspect of the ServiceNow platform, helping businesses maximize value from their ServiceNow instance. The company’s services are designed to encourage better integration and productivity while supporting long-term growth and progress.

Services

ServiceNow IT Operations Management (ITOM): Handles digital services, predicts issues, and automates resolutions to minimize disruption and improve service delivery.
ServiceNow IT Service Management (ITSM): Provides a complete solution for handling IT services within organizations, improving the efficiency and reliability of IT support for business operations.
ServiceNow IT Business Management (ITBM): Monitors and manages projects, portfolios, and investments, giving organizations clear insights to align operations with business goals.
ServiceNow Customer Service Management (CSM): Organizes customer service by integrating communication channels and structuring workflows to improve response times and client satisfaction.
ServiceNow Human Resources Service Delivery (HRSD): Centralizes HR services, automates HR workflows, and improves employee experience through efficient service delivery.

Conclusion

Maximizing your organization’s IT potential requires more than just addressing immediate challenges. The top ServiceNow managed service providers listed here bring a wealth of expertise that can transform your IT operations, from simplifying processes to enhancing security and seamlessly integrating systems.

With the right partner, your business gains not just a service provider, but a trusted advisor committed to your long-term success. These strategic partnerships enable you to optimize your IT strategy, drive innovation, and stay ahead of the competition. Now is the perfect time to take your IT operations to the next level with a ServiceNow partner that delivers real, tailored results.