Why Life & Health Insurance Agents Can’t Risk Going Without E&O Coverage

I’ve been in this business long enough to know one thing: people expect perfection from their insurance agent, but perfection doesn’t exist. Clients trust me with their future, their families, and their peace of mind… but sometimes, even when I think I have explained everything clearly, they come back later, saying I never told them about a policy exclusion.

Being “the expert” sounds good until it’s not. My advice can literally shape whether a family stays secure or faces disaster. That weight—it’s heavy. I try my best, but a small typo, a missed word in an application, or one overlooked clause can suddenly have someone’s lawyer sending me letters. And it doesn’t matter if I honestly did everything right because defending yourself still costs real money.

One time, I heard about an agent who filled out a form incorrectly—just a minor mistake—and the claim was denied years later. The client sued. Even though the court said the agent wasn’t guilty of intentional negligence, he still had to spend thousands just to prove it. That’s the danger. That’s the risk.

This is why I don’t joke with Errors & Omissions (E&O) insurance. Folks call it professional liability sometimes; it’s the same thing. Without it, every bit of my savings, my business reputation, and even the roof over my head could be on the line if a lawsuit shows up. It’s not fair, but it’s reality.

General liability? Yes, I’ve had that too, but it doesn’t help me if someone accuses me of giving “bad advice” or leaving out an important detail. That’s a different kind of storm. And believe me, it happens more than you think.

In my opinion, E&O insurance is less about paying for “what ifs” and more about being able to sleep at night. If a client blames me for miscommunication, the policy covers the lawyer, the defense, and whatever settlement the court decides. Instead of begging the bank for loans, I just let the insurance do what it’s made for.

Now, people always ask me, Isn’t this coverage expensive? Nope, not really. At InsureDirect.com, I saw policies starting around $20.48 per month. That’s literally less than my cell phone bill, but it protects me from lawsuits that could eat my entire career alive. They’re at 618 S Broad St, Lansdale, PA 19446—easy enough to reach. If I want help, I call Michel Verleysen (he’s decent, not pushy). Either by email at contact@insuredirect.com or on the phone: (215) 385-5552 or toll-free (800) 807-0762.

Here’s the thing: not every provider is honest. Some slip in hidden fees or require memberships that make no sense. I avoid that junk. Good coverage should be plain, clear, and fast—I don’t want to dig through 20 pages of nonsense to figure out what’s covered.

My work protects families. This insurance protects mine. It’s not just a safety net. It’s more like guardrails keeping me from driving off a cliff I might not even see coming.

So, if you’re in this field and still debating whether E&O is “worth it,” let me just say this: one lawsuit can erase 10 years of your life’s effort in less than six months. That’s a risk I’ll never gamble with again.

👉 Go get your own E&O quote now. Do it today.