Best Free CRM 2023

Free CRM platforms are usually considered trial versions. Therefore, they offer users a limited set of functions. In this review, we will talk about the possibilities of the best CRM for free, as well as their advantages and disadvantages.

CRM-system is software that allows you to record transactions and control the process of interaction with customers. With the help of such programs, business owners can collect statistics on sales, actions of customers and employees, as well as analyze data. The results are displayed in stages, in the form of sales funnels and on a special interactive whiteboard. In addition, the CRM software contains effective tools for organizing the work of the team (internal chats, notification systems, and much more).

Our ranking lists the best inventory management software available for free.

Bitrix24

Bitrix24 is a CRM system created in 2012. At the moment, this platform is recognized as one of the best CRM software.

Bitrix24 CRM solutions allows you to build sales funnels, manage employees, organize video conferences, communicate in an internal social network, and collaborate with colleagues on common tasks.

The free version allows twelve users to work simultaneously. It is accessible from any browser.

 Tools and features:

• Possibility of communication between employees (chat, channel, video calls).
• Create a calendar for planning.
• Adding deals.
• Leading the client through the sales funnel.
• Warehouse accounting.

Advantages:

• Volumetric functionality provided free of charge.
• Suitable for both sales and marketing, and management of various business processes of the company.
• You can organize communication with clients and between employees.
• Simple and user friendly interface.
• There is a mobile version.

Flaws:

• It will take time to master this program.
• Integration with 1C is available only on the most expensive tariff.
• Despite the simplicity of the interface, there are difficulties with moving through some modules.
• Sometimes freezes.

Zoho

CRM Zoho is a free program with support for three users. It has all the basic CRM tools you need to communicate with customers and sales:

• Manage leads, contacts and deals.
• performance of the Control task.
• Adding events.
• Multi-channel marketing.
• Integrations with unified company applications and much more.

Advantages:

• Ability to implement email marketing with more personalized mailings directly from CRM.
• You can track the behavior of the audience on the site and live chat.
• Automation of work processes.
• Data transfer from other CRMs.
• Detailed reports.
• Possibilities of customization.
• There are applications for Android, iOS, iPadOS.

Flaws: •

Only the basic set of functions is free, you will need to pay extra for the extended one.

 Flowlu

Allows you to organize joint work on projects with the installation of a schedule, taking into account the timing and costs at each stage. Tasks are displayed as cards on the interactive whiteboard, to add new ones, you need to make only one click.

The free version of this CRM for companies is only available for two users. There are paid tariffs with advanced functionality.

Flowlu tools and features:

• An interactive whiteboard that displays tasks.
• Ability to lead Agile – projects.
• Tracking deadlines.
• Calendar of events.
• Issuing and paying invoices.
• Financial management, detailed reporting.
• Formation of mind maps.
• Internal chat.
• Knowledge base.

Advantages:

• The most affordable cost of the full version of the program, in comparison with similar products.
• Detailed instructions for new users.
• Simple and user friendly interface. Easy management of task lists – cards can be dragged, sorted, create lists.
• Accounting for the spent resources: the number of working hours of each employee, the amount of project costs.
• Ability to integrate the entire e-mail system.
• There is an application for iOS and Android.
• Integration with Twilio IP telephony service.

Minuses:

• The free version is only available for two users.
• The mobile application is not very convenient for working with finances.
• Incomplete set of communication tools.

Hubspot

This CRM will be an excellent solution for both small and large businesses.

Tools and features:

• You can track transactions and financial results in real time.
• Availability of tools for marketing.
• A large number of integrations.

Pros:

• An unlimited number of users can be included in the system.
• Provides detailed information on transactions.
• Detailed reports.
• Management of advertising campaigns from a single place.
• Send email campaigns and track engagement.
• Schedule of meetings.
• Live chat.
• Creation of landing pages in the Hubspot constructor to get leads.
• Convenient filtering.
• Possibility for an additional fee to expand the functionality.
• Detailed instructions for working on the platform.
• There are applications for Android and iOS.

Minus:

• Part of the functionality is available only on a paid plan, including automation tools.

Mailchimp

Mailchimp is a complex type of platform that will automate marketing and business processes.

Features and tools:

• Creating and managing audiences.
• Control of transactions.
• Create segments.
• Analysis of the target audience.
• You can add up to 500 contacts in the free version.
• You can use other Mailchimp tools and third party integrations.

Advantages:

• Convenient segmentation and data filtering.
• Email service – newsletters – up to 1000 emails per month for free.
• Landing page constructor.
• Basic analytics and reports.
• Applications for Android and iOS.

Minus:

• Many necessary tools are available only on a paid basis.