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Review XM – The world’s leading foreign exchange trading platform

In the volatile world of online finance, choosing a reputable trading platform becomes a decisive factor in investor success. XM is a familiar name in the forex trading industry, attracting the attention of countless investors. So does this exchange really meet user expectations? Let’s explore the details in the SanForex review shared below.

What is XM?

With more than a decade of operation, XM has affirmed its position as one of the most reputable foreign exchange exchanges in the world. Established in 2009 in Cyprus, XM currently boasts more than 10 million customers globally, proving the trust of investors. A team of experienced experts with more than 900 members and a multilingual support platform have contributed to XM’s success today.

Exchange type CFDs and stocks
Regulations and licenses ASIC, CySEC, IFSC,  FCA, FSCA, FSC 
Countries are not allowed to trade Canada, Israel, Islamic Republic of Iran, United States
Products provided Forex, stocks, indices, commodities, metals, energies, cryptocurrencies
Platform available MT4, MT5, XM – Trading Point
Platform available Yes
Payments and withdrawals Credit/Debit Cards, Neteller, G Pay, Skrill, Perfect Money, Online Bank Transfer, SticPay, Webmoney

The safety of XM

XM is a trusted forex trading platform in the market, with the protection of 4 reputable financial regulatory agencies: CySEC, FSC, ASIC and DFSA. This license system ensures that all XM activities are transparent, fair and comply with strict regulations on anti-money laundering and information security.

Besides, XM also received a series of prestigious awards such as best CFD provider, best cryptocurrency CFD, best global customer support, etc. These achievements are not only not only demonstrate outstanding service quality but also demonstrates XM’s commitment to continuous improvement.

XM trading products

XM offers investors a diverse portfolio of trading products, for easy access to the financial markets from a single account. With the full integration of products on XM’s advanced platform, users can trade faster and more efficiently.

Below are the 8 main asset groups that XM offers:

  • Forex: Offers more than 50 currency pairs, including major, minor and rare currency pairs, giving users many options to trade in the foreign exchange market.
  • Cryptocurrencies: Trade contracts for difference (CFDs) with popular digital currencies such as Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Avalanche (AVAX) and Aave (AAVE).
  • Stock CFDs: Trade on over 1180 stocks from the world’s leading markets.
  • Commodities: Allows CFD trading with 8 popular commodities and agricultural products such as coffee, cocoa, corn, soybeans, flour, sugar.
  • Stock index: Includes 14 cash indexes, 10 index futures and 5 types of index dividends, providing diversity in index trading.
  • Precious metals: Provides trading with two types of precious metals, gold and silver, assets that always retain their value over a long period of time.
  • Oil and Gas: Invest in energy products such as crude oil and gas through CFDs.
  • Stocks: More than 100 stocks from international markets, traded mainly through Share accounts, easily invest in the world’s leading companies.

XM trading platform

XM equips investors with the most modern and flexible trading tools. This helps you always grasp market opportunities and manage your investment portfolio proactively.

MT4 and MT5

Below is a comparison table between the features of the two trading platforms XM MT4 and XM MT5:

Features XM MT4 XM MT5
Product quantity Over 1,000 (Forex, cryptocurrencies, CFDs, futures) 1,000+ (Stock CFDs, Index CFDs, Forex, Crypto CFDs, Precious Metals CFDs, Energy CFDs)
Number of platforms 8 9
Spread From 0,6 pip From 0,6 pip
EA (Automated Trading) Full Full
1-touch trading Yes Yes
Technical analysis tools 50+ indicators, charting tools 80+ technical analysis objects
Chart type 3 types 3 chart types
Micro account Yes Yes
Place an order in the opposite direction Yes Yes
VPS function Yes Yes
Market depth No Yes

XM – Trading Point application

XM offers the ultimate mobile trading experience with the exclusive app XM – Trading Point. Download the app now on iOS or Android to trade Forex, CFDs and many other products anytime, anywhere. The application not only allows new account registration but also provides a full range of professional trading features, helping users capture market opportunities immediately.

Types of XM accounts

XM offers trading account options suitable for many different investors. Before starting your actual investment journey, XM offers a completely free demo account for you to experience forex trading in the most authentic way. With a demo account, investors can freely test any trading strategy, get acquainted with the platform and analytical tools without having to worry about the risk of losing capital.  

Once you have mastered the skill, you can choose one of the account types below for real trading:

Micro Standard Ultra Low Share
Base currency USD, EUR, GBP, JPY, CHF,‎

AUD, HUF, PLN, RUB, SGD, ZAR

USD, EUR, GBP, JPY, CHF,‎

AUD, HUF, PLN, RUB, SGD, ZAR

EUR, USD, GBP, AUD, ZAR, SGD USD
Maximum leverage 1:1–1:888 (5$ – 20.000$)

1:1–1:200 (20.001$ – 100.000$)

1:1–1:100 (100.001$ +)

1:1–1:888 (5$ – 20.000$)

1:1–1:200 (20.001$ – 100.000$)

1:1–1:100 (100.001$ +)

1:1–1:888 ($50 – $20,000)

1:1–1:200 ($20,001 – $100,000)

1:1–1:100 ($100,001 +)

No leverage
Unit 1 lot 1,000 currencies 100,000 currencies Standard Ultra: 100,000 currency

Micro Ultra: 1,000 currency

1 share
Maximum trading volume 100 lot 50 lot Standard Ultra: 50 lots

Micro Ultra: 100 lots

Depends on each stock
Minimum trading volume 0.01 lot(MT4)

0.1 lot(MT5)

0.01 lot Standard Ultra: 0.01 lot

Micro Ultra: 0.1 lot

0.01 lot
Minimum deposit 5$ 5$ 50$ 10,000$
Commission Free Free Free Costs
Spread 1pips~volatility 1pips~volatility From 0,6 Pip According to each basic exchange rate
Average spread 1.7pips 1.7pips 0.1pips According to each basic exchange rate
Method of placing orders STP STP ECN
Trading tools MT4 / MT5 MT4 / MT5 MT4 / MT5 MT5
Forex currency pairs 57 currencies 57 currencies 56 currencies
CFD 33 products 33 products No No
Precious metals 4 products 4 products 2 products
Bonus (including XMP) Available Available Unavailable Available
Open order number 200 orders 200 orders 200 orders 50 orders
Opposite direction Available
Scalping Available
Open multiple accounts Available
Account maintenance fee Free
Deposit and withdrawal fees Free
Standard loss cut Below 20%
Margic call 50%
Negative balance protection No
Automated trading Available
Free VPS Available

How to sign up for XM?

To open a trading account at XM, investors only need to follow these 8 simple steps:

Step 1: Visit the XM homepage at xm.com and press the “Open real account” button. You will then be asked to provide the initial “Personal Information” and select “Account Details” for the transaction. Once completed, click “Confirm Agree” to continue.

Step 2: Continue to enter complete and accurate personal information according to identification documents such as name, nationality, date of birth, address.

Step 3: In the next page, you will provide detailed information about your trading account. Choose the trading currency, desired leverage level and whether you want to receive bonuses from XM or not.

Step 4: Fill in financial information including investment capital, employment status, education level, income and estimated net worth. This helps XM understand your trading profile.

Step 5: Answer questions about your experience, the number of transactions you have made in the past, as well as your level of knowledge about financial instruments and markets.

Step 6: After filling in the information, you need to create a password for your account to protect personal information and proceed to register to open an account.

Step 7: Once completed, XM will send an email to confirm the account opening. Click on the confirmation link in the email sent by XM to continue.

Step 8: To activate your account, you need to upload the required authentication documents (ID card or passport and address proof). When the information is approved, your account status will change to “Verified”, completing the registration process.

Method of deposit and withdrawal of XM

XM allows investors to make deposits and withdrawals with a minimum of only 5 USD, depending on the method chosen by the user and the authentication status of the account. XM supports deposits/withdrawals using many different methods:

  • Deposit: You can deposit via domestic or international bank transfer, Ngan Luong payment gateway, Visa/Mastercard and e-wallets such as Neteller, Skrill, Webmoney or Momo.
  • Withdrawal: To ensure safety and comply with regulations on preventing money laundering and terrorist financing, XM only allows withdrawals to the same source as deposited according to the “Withdrawal Priority” rule. Withdrawal order processing time takes place within 24 working hours. International withdrawals can take 3 to 5 days.

XM covers all fees related to deposits and withdrawals. However, if the deposit amount is less than 200 USD (or equivalent value), the investor will be responsible for the international deposit fee.

Negative balance protection

XM provides an anti-negative account mechanism for all accounts. If the investor’s account becomes negative due to market fluctuations, XM will automatically adjust the balance to zero. Even if the loss exceeds the amount in the account, the investor does not have to bear any additional costs. any fee.

Trading terms on XM 

Important trading terms to keep in mind when using XM:

  • Spread: XM offers great advantages with extremely small spreads, starting from 0 pips for all currency pairs. The notable point is that this spread is applied uniformly to all customers, regardless of account type or trading volume.
  • Margin and Leverage: XM provides an efficient margin management system, helping investors track used and free margin. In addition, XM also supports warnings about the possibility of margin fire so investors can control risks well. Flexible leverage from 1:1 to 1:500, depending on the type of account the investor registers, provides the ability to quickly increase profits.
  • Trading hours: XM supports trading 24 hours a day, from Monday to Friday, through channels such as Live Chat and telephone. This ensures investors can receive timely support throughout the trading period.

XM Customer Service

With more than 5 million customers worldwide, XM has built a professional and comprehensive customer care system, supported in more than 30 languages, including Vietnamese. Customers can contact XM’s support team through three main channels:

  • Email support in Vietnamese: The support team will be available 24/5 from Monday to Friday, except holidays, response time is within 24 hours.  Contact email: vietnamese.support@xm.com
  • Phone support: XM also offers customer service via phone with the same 24/5 operating hours. If customers cannot be contacted immediately, they can call back at another time or send an email for answers. Contact phone number: +501 223-6696
  • Live Chat: Live Chat is one of the most convenient methods for customers, operating 24/5 in Vietnamese language. On weekends, Live Chat will provide support in English. Customers need to check their “Online” status to use this service. If you need support in English on the weekend, customers can leave their email information to be contacted as soon as possible. Live Chat: Access via website support@xm.com when status is “Online”.

XM Promotion Program

XM not only provides quality services but also attracts customers thanks to diverse and attractive promotions. These incentives not only help users optimize profits but also create more motivation to participate in trading. Below are some outstanding promotions of XM:

  • $30 Trading Bonus: New traders can get $30 free even without making a deposit.
  • XM Social Trading Competition: XM regularly organizes trading competitions for investors with Standard or Ultra Low accounts. Users can compete with each other through the monthly Social Trading competition, demonstrating their trading skills for a chance to win attractive prizes. 
  • 2-level deposit bonus: XM offers a 2-level deposit bonus program, including: 50% bonus for deposits up to $500, 20% bonus for the next deposit up to $5,000.
  • Invite friends – receive a bonus of up to $35: Each time a friend successfully introduces an account and trades, the user will receive a bonus of up to $35.
  • Free VPS virtual server: XM provides free VPS service to its customers, allowing for fast and stable transactions. This is especially useful for investors who use Expert Advisors (EAs) or automated trading without being affected by personal internet speeds.
  • XM Points Program (XMP): XM also has an XMP points program for customers. When trading, users will accumulate XMP points and convert them into cash or other attractive rewards.

Training program at XM

XM is one of the pioneer brokers in providing free financial education programs to customers. A prominent part of it is the “Vietnamese language improvement room,” where investors can participate in learning and developing their trading knowledge.

This room operates from Monday to Friday, from 3:00 p.m. to 9:00 p.m., with classes led by a team of experienced instructors, suitable for all levels of traders. XM also organizes special events such as the market review on the first Thursday of each month, where experts analyze important economic developments.

Conclusion

XM has built a solid position in the global financial market thanks to its diversity of products, trading tools and advanced support services. Not only focusing on providing an optimal trading experience, XM also focuses on safety and transparency through its negative balance protection mechanism. This is a platform worth considering if you are looking to engage in online trading.

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